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Policies

Our Policies

Cancellation

The full cost of your stay must be paid at booking. If you need to cancel and we are notified greater than 30 days prior to your arrival, we will refund 100% of your booking. If you cancel between 14 & 30 days of arrival, we will refund 50%. If your cancellation is within 13 days or less of arrival, we will not be able to return your booking fee.

Checking In or Out

Please arrange to check in at 3pm or after. We do request that you give us an approximate arrival time, since we are out in the country. Guests must check out before 11am on their day of departure.

For your Safety

We have smoke and carbon dioxide detectors in the house.  No smoking inside the house. Fire extinguishers are also in the house and at the gazebo. There are first-aid kits available with basic items. We also have exterior lighting around the property along with security cameras.

We are Pet Friendly

Pets welcome, but we do reserve the right to limit the number of animals, the size, and the breed. We request that you bring no more than 2 dogs and absolutely no cats. We charge a $50 non-refundable pet cleaning fee.  For the safety of your pet and for our wildlife, all dogs must be on a leash at all times. Please be considerate and clean up after your pet outside. We do welcome registered service dogs.

General Use of the Property

No events or parties, please. We do not allow fireworks at any time. There can be no hunting on the property. We allow catch and release fishing in our ponds; please refer to Visitor Info documents inside La Casa for details. No fires will be allowed anywhere on the property except in the designated fire pit or BBQ grill.  Since La Casa is a smoke-free environment, no smoking inside the house.

Cell Phone Reception & Wifi

We’re in the country, folks! It’s your chance to unplug!  If you really need to stay connected, we do provide wifi in La Casa. It likely will not reach out to the hot tub, gazebo, pond or fire pit, however. And that’s a good thing, right? Cell phone service may be patchy, depending on your service provider, so we’ve provided landline telephones (remember those?) for your use, should the need arise.

Accessibility

La Casa Tierra is on one level with no stairs, making it accessible for the physically challenged and those using walkers or wheelchairs. Parking can be within a few feet of the entry doors. We do have a 4-passenger golf cart available for rental during your stay. It’s quite handy for taking fishing equipment, picnics, etc., down to the pond.

We reserve the right to modify La Casa Tierra policies at any time.